Pre-Order Policy for So Much Warhammer
At So Much Warhammer, we partner with trusted distributors to offer pre-orders for upcoming releases. Below are the key details regarding our pre-order process:
Pre-Order Availability: When available, we will offer the option to pre-order certain items through our webstore, based on confirmed allocation information provided by our distributors.
Reasonable Timeframes: We offer pre-orders in good faith, with the intention to fulfill orders within a "reasonable timeframe." However, please note that this timeframe may change at any time, and we reserve the right to amend it without prior notice. In some cases, we may not have an estimated time of arrival (ETA) for a pre-order, and while we will make every effort to keep you informed, there may be circumstances beyond our control that prevent us from providing a precise ETA.
Impact of External Factors: Various factors such as production delays, logistics issues, and other unforeseen events can affect the delivery timeframe. In rare cases where a pre-order becomes undeliverable, we will issue a full refund to the original payment method.
Cancellations: Pre-orders can be cancelled by us or by the customer at any time, with a full refund issued to the original payment method.
No Guarantees: A pre-order does not guarantee that the item will be delivered. We will always do our best to provide transparency regarding any pre-order status, but please note that we may not always have all the information available.
Refunds Before Shipment: You can cancel your pre-order for a full refund up until the point the item is shipped. The refund will be based on the original amount paid, not the current or potential market value of the item.
Full Order Fulfillment: Orders containing pre-order items will only be shipped once all items in the order are available and in stock. If you wish to have an order partially fulfilled, please contact us for assistance.
By placing a pre-order through the So Much Warhammer webstore, you acknowledge and agree to the terms outlined in this policy.
Note: All pre-order items are considered the property of the distributor/manufacturer until we have invoiced and made full payment for the pre-order items.
